Privacy Policy

Your privacy is very important to us. We do not publish, sell, or rent your personal information to third parties for their marketing purposes without your explicit consent. Please read this privacy policy carefully to learn more about the ways in which we use and protect your personal information.

This privacy policy sets out how Adyar Handicrafts uses and protects any information that you provide when using this website. Our team is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

We may update or change this policy from time to time by updating this page. You should check this page periodically to ensure that you are comfortable with any changes made.

What We Collect

We may collect the following information from you:

• Full name and contact details, including email address and phone number
• Demographic information such as postcode, city, and region
• Preferences, interests, and product enquiries
• Order history and purchase details
• Other information relevant to customer surveys, feedback, and promotional offers
• Technical data such as browser type, IP address, and device information when you visit our website

What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service. Specifically, we use the information collected for the following purposes:

• Internal record keeping — maintaining accurate records of transactions, enquiries, and communications
• Service improvement — analysing customer feedback and behaviour to improve our products and website experience
• Promotional communication — we may periodically send emails about new products, special offers, or information we believe may be of interest to you, using the email address you have provided
• Market research — we may contact you by email, phone, or post for research purposes to better understand customer preferences
• Website personalisation — we may use your information to customise your browsing experience and show you content relevant to your interests
• Order fulfilment — processing your purchases and delivering products to your address accurately and on time

You may opt out of receiving promotional communications from us at any time by contacting us directly or using the unsubscribe option in any email we send.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All sensitive data, including payment information, is transmitted using secure encryption protocols. We do not store credit or debit card details on our servers. Access to your personal information is restricted to authorised team members only, and all staff are trained to handle personal data responsibly and in compliance with applicable data protection regulations.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or informs you when you visit a particular site. Cookies allow web applications to respond to you as an individual by tailoring operations to your needs, preferences, and browsing habits.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to better serve customer needs. We only use this information for statistical analysis purposes, after which the data is removed from the system.

Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages are found useful and which are not. A cookie does not give us access to your computer or any personal information beyond what you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that declining cookies may prevent you from taking full advantage of certain features on our website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you leave our site using these links, we do not have any control over the content or practices of those external websites. We cannot be responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this privacy statement. We encourage you to exercise caution and review the privacy policy of any website you visit.

Controlling Your Personal Information

You have the right to request details of the personal information we hold about you. If you believe that any information we hold is incorrect or incomplete, please contact us and we will promptly correct it.

You may also request that we delete your personal data from our records at any time, provided there is no legal obligation requiring us to retain it. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

To exercise any of your rights regarding your personal data, or if you have any questions about this privacy policy, please contact us at:

Email: adyarhandicrafts@gmail.com WhatsApp: +91-7550080388